Frequently asked questions

Fibre

Where does your fibre come from?

Our Mohair comes from our own small herd of Angora goats who will live out their working lives and retirement, here with us at Newmoor Barn,  our other fibres are brought from local small herds where we are able to visit and ensure the animals are treated with Care and respect.

Doll Wigs and Doll wig Fibre

How do I measure my Dolls Head?

Doll wig sizes are measured in inches. You need to measure the circumference around your dolls head, just above the ears in inches, If it measures 10 inches then you will need a size 10 wig.

How long will my wig take to make?

As our wigs are made to order we aske that you allow 3-5 for the making process before shipping your wig to you.

Can I wash my wig?

If your wig gets dusty, you can soak in warm water, shake it and leave it to dry naturally

How much fibre do I need for my dolls head size?

It depends on the size of head and the type of fibre. With our Teeswater Locks 1oz would be enough for a size 9 head, anything over that and I would suggest 2 oz for a thick covering. Above a size13 I would opt for 3 oz.

With our Suri Alpaca 1/2 oz would be enough up to a size 6 head then up to a size 10 I would opt for 1oz

What's the difference between Mohair Locks and Teeswater Locks?

Our mohair is a silky super soft fibre which comes from Angora goats. Teeswater Locks come from the Teeswater sheep, it is still super soft and great for curly doll hair but does not like to be combed.

Shipping

When will my order be shipped?

Apart from wigs we aim to ship in 24-48 hours

If I am ordering from Europe will I have to pay Tax on my order?

Unfortunately since the UK left the EU, you will have to pay an additional tax on importing your order to your country, you will be contacted by your customs re paying this amount on delivery.